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itouch Professional Solutions
Master Resume Writers, CVs, LinkedIn Profile Writers & Job Application Experts

Sydney NSW, Melbourne VIC,
Perth WA, Canberra ACT, Brisbane QLD
Australia - UK - International

Contact: Roland Coombes
1800 450 527 (free phone)

Fast Track Available | 100% Guarantees of Service (more) | Discount Promotions Now Active
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Frequently asked questions

  • What makes your Resume Services different to others?

    We're not cheap, but we're also not expensive. We are also not a re-formatting service. We challenge ourselves and the resumes we construct. We focus on giving clients an identity and a unique point of difference, as well as providing you (the client) with education and advice on how to approach the market. Our knowledge goes a long way in getting you to the Top 5%.

    Furthermore, as experienced Award-Winning Recruitment Consultants (UK and Australia), we have been the recruiters (gate keepers) that you now face in the job market.

    To us, reputation and success is everything. We have a loyal client base built on trust.

  • Do your resumes pass ATS (Applicant Tracking Software) filters?

    The short answer is "Yes, definetly", we produce resumes that are tried and tested against the most complex filters. However, we don't try to "keyword stuff", rather focus on natural language and a competency-based approach. This unique combination ensures your resume is covered at every level.

    With a competency based approach, the right strategy, ATS filtered and quality driven content, we cover all angles.

  • Can I view examples of your work?

    Yes, we actually recommend you review our work to ensure our format and style of writing will be right for you.

    Please view our Resume Portfolio Page

  • Why do you use a "competency based" approach to resume writing?

    Over the years, we've found that a "competency based" approach to constructing a resume gets the most results from the market. It's a formula based on competency based interviewing (STAR), where we justify and demonstrate your capabilities in your resume based on past performance.

    This approach provides a resume that is far superior in content and strategy.

  • What results can I expect?

    Many of our clients have noted almost instant results, even in difficult and/or saturated markets. Recruiters are now calling them, they are being fast-tracked to interview, and they are able to take command of their job goals.

    Our clients also note better than expected pay increases, and being able to secure higher level opportunities - thus surpassing expectations.

  • How long does the process take?

    Time-frames can range depending on the time of year. If something is extremely urgent, please let us know in advance.

    We do offer fast-track services, but please check availability.

  • Do you offer career counselling or interview advice?

    Yes, we can offer direct consultation to assist you with your employment search. Our consultants have experience managing hundreds of recruitment campaigns, so in addition to a targeted resume, we can ensure your confidence and knowledge are increased. We have also launched Video Interviewing practice.

  • Other than resumes, what written services can you provide?

    In addition to our resume service, we also offer: Cover letters, Introduction letters, Post Interview letters, Network introductions, Executive Statements, Business Plans, Selection Criteria and more. Simply enquire at the time of booking or ask our consultants what is appropriate for you.

  • Are you registered?

    Yes, we are registered with the Department of Fair Trading Australia, and as such, have become a trusted Australian business. We are also members of the association of professional resume writers.