CV & Resume Writing Services.
Now more than ever, the content of your resume needs to set you apart.
My name is Roland Coombes, and I bring over 25 years of expertise in recruitment and professional resume writing services across the Australian and UK markets.
Over the years, I have helped over 8,000 job seekers secure interviews and land their ideal roles. With 30+ industry awards in CV writing and resume writing, I am committed to delivering high-quality, ATS 2.0 friendly resumes that stand out.
My goal is to help clients reach the top 5% of shortlisted candidates and shine in today’s competitive job market.
It's our approach that makes the difference
Planning
Planning Your work
We recognise that each of our clients is unique, with diverse needs and aspirations. During the initial planning stage, we will work with you to gain a better understanding of your current situation. This includes taking an initial look at the work experience you have, the types of roles that you might be targeting, the industries and sectors you are interested in, as well as your career aspirations. For those who need guidance, no problem, you can leverage our experience and knowledge of the markets to assist you.
Read MoreConsultaton
One-To-One Consultaton
The consultation process enables us to gain a much deeper understanding of your technical skill sets, employment experience, and your core competencies. Don't worry if you are not good at fielding questions; this is a one-to-one supported process; and we’re here to get the information we need to help us transform your resume, not to put you on the spot!. We can conduct this consultation via email, phone, or Teams. Moreover, we will thoroughly examine the roles you are targeting to identify opportunities and potential market obstacles.
Read MoreContent Design
Content Design & Optimisation
After we've progressed from the consultation stage, we will proceed to rebuild. This involves a complete transformation. It's a complex process in which we work diligently behind the scenes, drawing upon over 25 years of knowledge. Once the Content has been re-built, competencies integrated, and all achievements (STAR) are embedded, we then undertake a deeper OPTIMISATION program.. This will also include the introduction of keyword and search strings for advanced ATS, AI & CHATGPT screening software.
View moreFinal Approval
Client Approval & Post Support
We do not impose any restrictions on the number of reviews necessary to ensure your satisfaction with the content. Additionally, we will elucidate the strategies employed to enhance your profile to the next level. You will receive a step-by-step guide on how to approach the recruitment market, along with several insider secrets from recruiters. As part of our 100% service guarantee, should your CV/Resume not yield the expected results, we will absolutely fulfill our commitment to rewriting the content at no extra cost.
View morePlanning
Planning Your work
We recognise that each of our clients is unique, with diverse needs and aspirations. During the initial planning stage, we will work with you to gain a better understanding of your current situation. This includes taking an initial look at the work experience you have, the types of roles that you might be targeting, the industries and sectors you are interested in, as well as your career aspirations. For those who need guidance, no problem, you can leverage our experience and knowledge of the markets to assist you.
Read MoreConsultaton
One-To-One Consultaton
The consultation process enables us to gain a much deeper understanding of your technical skill sets, employment experience, and your core competencies. Don't worry if you are not good at fielding questions; this is a one-to-one supported process; and we’re here to get the information we need to help us transform your resume, not to put you on the spot!. We can conduct this consultation via email, phone, or Teams. Moreover, we will thoroughly examine the roles you are targeting to identify opportunities and potential market obstacles.
Read MoreContent Design
Content Design & Optimisation
After we've progressed from the consultation stage, we will proceed to rebuild. This involves a complete transformation. It's a complex process in which we work diligently behind the scenes, drawing upon over 25 years of knowledge. Once the Content has been re-built, competencies integrated, and all achievements (STAR) are embedded, we then undertake a deeper OPTIMISATION program.. This will also include the introduction of keyword and search strings for advanced ATS, AI & CHATGPT screening software.
View moreFinal Approval
Client Approval & Post Support
We do not impose any restrictions on the number of reviews necessary to ensure your satisfaction with the content. Additionally, we will elucidate the strategies employed to enhance your profile to the next level. You will receive a step-by-step guide on how to approach the recruitment market, along with several insider secrets from recruiters. As part of our 100% service guarantee, should your CV/Resume not yield the expected results, we will absolutely fulfill our commitment to rewriting the content at no extra cost.
View moreWhy the content of your resume is so important
The content of a resume remains the number one selling point of the individual. Gone are the days when you could simply match a job description and get selected for an interview. These days, recruiters and employers want to see individualism and a real sense of purpose within the candidate’s application.
No matter what level of experience, a resume needs to demonstrate what they can bring to the employer in terms of skill sets, capability, and value add.
We use a Competency-Based Framework (CBF) model in all resumes.
A competency-based framework is the strategy we use to build the framework of a Resume, CV and/or LinkedIn profile. In fact, clients typically achieve 8-12x greater interview success using this strategy. Once we have identified those competencies, the next stage is to provide proven and demonstrated statements. The best strategy is to use the STAR (situation, task, action, result) method to extract qualified statements and then link these back into the CBF.
We need to transform bland and generic statements into powerful, qualified, and value-added information that will ensure your resume content is relevant, targeted, and presents you as a subject matter expert.
- Identify target market
- Analyse core competences
- Build the competency-based framework (CBF)
- Formulate content around this framework
The itouch strategy
1) Market Identification
Clients who know their target market often achieve better results than those who opt for a more liberal or hybrid approach. This is because, once you know your target, the content of a professional resume can be tailored specifically to a market, sector, or position or ideally, all of the above. You can then position your profile (brand) as a subject matter expert in your own right. If you are unsure about the direction of your resume or career, seek professional advice from one of our resume writers. We can then discuss the right strategy for you:
- Hybrid resume
- Targeted resume
- Hyper- personalised resume
2) Building Resume Content
The use of a competency-based framework (CBF) when preparing to write a resume is essential for underpinning the relevancy of content within both the resume and its intended market. Instead of simply listing job titles, responsibilities, and achievements blindly, integrating an award-winning CBF model ensures that the content will both remain relevant to the positions being applied for.
The focus is on:
- Core, Competencies
- Targeted Content
- Industry-Specific
- Achievements + High Impact Statements.
3) Telling Your Story
The art of CV and resume writing lies in telling a compelling story, something AI simply can't replicate. Our content is engaging, strength-based, and crafted with a sharp focus that can only come from real-world recruitment experienceand knowledge of the Aussie market. That’s why our resumes consistently outperform the market.
Did you know? We use STAR (Situation, Task, Action, Result). We transform bland and generic statements into powerful, qualified, and value-added information that will set your resume apart from others.
4) HRMs & ATS 2.0
ATS & HRMs have evolved! AI can now decipher human-written content, seek out value-added statements such as major accomplishments, identify key competencies in job descriptions, match industry-specific terminology, and even link back to social media signals.
Our resumes consistently achieve "high priority (Top 5%)" status in the most advanced AI ATS 2.0 algorithms.
Best of all, your CV/Resume will stand out for it's individualism.
I’m Roland Coombes, your career partner.
I bring over 20 years of market experience in both recruitment and professional resume writing. I work closely with clients to uncover their story and craft a powerful, tailored resume that sells their skills and capabilities to the right audiences.
My goal is simple: to ensure your resume competes in the top 5% of shortlists.
With my deep knowledge of the Sydney and wider NSW recruitment market, I offer unparalleled advice and insights on how to break into even the most competitive industries and get your resume noticed by recruiters and HR teams.
If you’re looking for expert resume writing in Sydney that actually helps you stand out, let’s talk.
Talk to me today!
Free 15 Min Consultation:
Roland Coombes
Book a 15-minute pre-consultation directly with Roland Coombes. Please email your resume to admin@resume-solutions.com.au before booking.
BOOK HERE (Sydney AEST time):
ATS 2.0 Systems
THE OLD WAYS ARE FINISHED!
ATS 2.0 is here, and it’s poised to transform the market. Resumes need to stay up to speed with these developments, as the old ways and methods of writing resumes to beat ATS systems may no longer be effective.
Choosing the right resume format
Choosing the right resume format is a key strategy and one we work closely with our clients on to ensure they gain maximum traction in the job market.
The 10 second rule!
With hundreds of CVs and resumes hitting a recruiter’s inbox for each job, it won’t surprise you to find out that over 90% of applications are rejected within the first 10 seconds of opening.
Resume Writing FAQs
How do your resume writing services differ from others?
We believe we stand out among resume writing services because we utilise the Competency-Based Framework (CBF) along with the STAR and ATS 2.0 techniques. Moreover, we possess over 25 years of industry experience in the Australian market and have earned more than 30 industry awards. We are also frequent contributors to discussions on the resume writing industry. Above all, through our resume writing services, we have a demonstrated history of delivering successful outcomes.
How much do your resume writing service cost?
It will depend on your level of experience and the complexity of your resume. Our resume writing prices start from as little as $195.00 plus GST (junior level) and go up to $520.00 plus GST (for more experienced professionals). We cannot stress enough that this is an investment in your future. Additionally, there are several add-ons you may want to consider, such as cover letters and LinkedIn profiles. We provide obligation-free quotes and are happy to answer any questions you may have. Full Pricing Guide Here.
Can I work with Roland Coombes?
Yes - absolutely. Roland is still a primary writer and would be delighted to work with you on a one-to-one basis.
What is your success rate?
Our clients have enjoyed a 98.6% success rate across all markets. Some secure almost immediate results (interviews and job offers), while others require a more structured strategy around their job search, which will take more time (but we can guide you).
Can I see examples of your work?
Absolutely. You'll find a portfolio of resume examples here.
What resume industry awards have you won?
Our awards for Resume Writing Services include, the TORI (Toast of the Resume Industry) Awards, CV Magazine Pro Awards, Australian CEO Awards, AI Media Awards, WOMO Awards, AEG Australia’s Finest Awards, Corporate Vision Awards, and C-Suite Australian Best Resume Awards, among others. Additionally, we have been recognized by LinkedIn as specialists in the field of resume writing. Furthermore, we have been subcontracted by esteemed organizations such as the Australian Computer Society (ACS) and Deloitte Australia for several projects involving the rewriting of their staff/client profiles.
Are you resume writing services Australian-based?
Yes, we are 100% based in Australia and we do not offshore any of our resume writing work. It is important that we stay true to our market, which gives us the expert insight needed to understand how competitive Australia has become and what we need to do to make jobseekers stand out.
Who will write my resume?
At the time of providing a quote, you will also engage in dialect with the person who will be writing your resume. As we are a small, close-knit team, you will work on a one-to-one basis with the relevant consultant. Our Chief Resume Writer (Roland Coombes) is also very hands-on, so don’t be surprised if it is Roland who you will be working with.
Can you help with my LinkedIn profile also?
Yes, we do provide a dedicated LinkedIn profile writing service. We believe that in this day and age, it is essential that both the resume and LinkedIn profile correspond properly, thereby giving you a maximum advantage to uncover new job opportunities in the market.
How do I book your resume writing services?
To get an obligation free quote, please use our booking form. We typically respond within a few hours our one working day.
EXCELLENT Based on 173 reviews Posted on S KTrustindex verifies that the original source of the review is Google. I promised Roland a review 8 years ago when he updated my resume for me which was extremely helpful. I know work for myself but will always be grateful for the help I got from Roland which took that stress off me so I can keep focusing on doing what I do best and having that extra time to spend on family. He's top notch and worth every cent.Posted on Terry DalesTrustindex verifies that the original source of the review is Google. Roland has worked with me to help me to find my way through what for me was an insurmountable task. After more than 10 years since properly creating a resume that shows my capabilities and passing through a number of roles and companies the process that I was taken through has been able to draw out the information of what I see as my day to day job and assist in creating a concise understanding of who I am and the capabilities that I bring with me. I am very grateful for quality of service, patience, and input that Roland shows for the process. I highly recommend the business and him especially if you are looking for a higher quality level of resume to assist in moving you to the next level in your career.Posted on Nidhi PatelTrustindex verifies that the original source of the review is Google. “Great service—my resume looks professional and polished. Highly recommend!” “Fast, professional, and very helpful. Loved my new resume.” “They did an excellent job on my resume. Worth it!” “Professional resume and smooth experience. Thanks!”Posted on brendan JonesTrustindex verifies that the original source of the review is Google. Excellent, thorough, and detailed service. Roland is seriously dialed-in on how to extract the most important information out of you to achieve a professional resume and LinkedIn profile that is rarely matched. That said, the more information you provide on your past experience, the better the outcome will be. Highly recommend.Posted on Andrew PTrustindex verifies that the original source of the review is Google. I highly recommend iTouch Professional Solutions. Roland successfully brought together my rather diverse range of skills and experiences into a professional and succinct document that highlighted my transferable and marketable skills.Posted on Gypsy VautierTrustindex verifies that the original source of the review is Google. Great service Professional effective efficient and up to date across the board . Highly recommendPosted on Janna JuneTrustindex verifies that the original source of the review is Google. Roland is fantastic and provides outstanding services, with industry relevant expertise and knowledge. Great experience and highly recommend 👍Posted on Bill KondopoulosTrustindex verifies that the original source of the review is Google. After strong recommendations from two colleagues, I reached out to Roland from iTouch to redo my resume. The process involved was really thorough and detailed, and not just a re-jig of my current resume. The re-formatting and changes to content have really elevated my resume, looking forward to using it now!Posted on Vikas SaigalTrustindex verifies that the original source of the review is Google. My experience with iTouch resume services has been great. I was impressed by the level of detailed study and thorogh review of my resume to make it stand out in the market.Posted on Oshani PriyadarshaniTrustindex verifies that the original source of the review is Google. iTouch Resume Writers exceeded my expectations! Their expertise and attention to detail transformed my resume into a professional, polished document. The process was seamless, and Roland was always responsive and highly knowledgeable. I highly recommend their services!
Resume Writing Services
Obligation Free Quote
Our Resume Writing Services are designed to put you control of your career. We service Sydney, Brisbane, Perth, Melbourne, Canberra, and Australia wide.