How to choose the right resume writers

The best resume writers have important traits such as [1] a background in recruitment or human resources, and [2] expertise in specific niches or industry fields. Always check a Resume Writer’s background and read about their awards and success rates. You can use resources such as Google, word of mouth, LinkedIn etc. to research how customers rate each service. Next, when making contact with a Resume Writer, ask for an honest and open discussion into your experience and the value they can bring (you're looking to review and assess their experience and knowledge in your particular sector).

Finally, look at the previous work of each Resume Writer and ask to see resume examples i.e. examples of their work. This is key in assessing their writing style. Choose a resume writer who understands competency-based resume writing, knows how to bring out your achievements, and more importantly, has a style of writing that isn't too "over the top" nor "too generic". You are looking for high impact content.


Industry Awards & Achievements

Toast of the Resume Industry (TORI)
Excellence Achieved:
Multiple Winner of the Australian Resume Writer Category

Crowned TORI Winners for two categories by CDI International, receiving the following commendation:

“Whilst winning a TORI Award represents the pinnacle of resume writers and CV writing expertise within the industry, nomination for a TORI is one of the most prestigious honours a resume service provider can achieve. Being recognised as ’one of the best’ by your peers is an accolade that very few get to savour. We are proud to introduce the TORI Awards to the resume services and careers industry, because it highlights the work of members in our industry that so often get overlooked.” Laura DeCarlo - President of Career Directors International

We are the founding members of Short-list, which forms part of the "hidden job market" and currently has alliances with many Fortune 100, Blue Chip and SME corporations, as well as many leading recruiters. If you would like more information about Short-list and how this service might benefit your search then please notify us. Your details will not be used unless express permission is sought from  yourself.

Winner: Best Resume Writers in Sydney, Melbourne, Brisbane, and Perth 

Word of Mouth Position: Top 5% Services Award - 5 Years running

Awarded to itouch for outstanding customer feedback. This is a 5 star award, and is only given to the Top 5% Service Providers (from over 5,000 companies listed). Many thanks to all those who provided feedback. 

Google 5 Star Awards

We take great pride in both our before and after services and this has come to be recognised by our clients. A very big 'thank you' to all those who have helped us become stronger through trust and honesty.

Roland was also awarded with “Recruiter of the Year” and multiple manager awards whilst overseeing a team in Sydney, Australia for Jonathan Wren.

Who to Choose a Resume Writer - Google Reviews 

Recruiters Awards - Best CV Writing Services

The Recruiters Awards is a relatively new award and is held annually, with itouch being selected for "CV Writing Excellence." This category is judged by those in the know and demonstrates our success against some of the toughest judges the industry has to offer. 

CV Writer Awards and CV Writing Services 

Recruiter of the Year Award - 3 years UK & Australia

Roland Coombes (founding member of itouch) was the proud receiver of "Recruiter of the Year" award for two consecutive years through Reed, a leading recruitment services group. This award is of particular interest as the Reed group employs over 5,000 consultants, therefore the "Recruiter of the Year" title for two years in a row is a show of industry leadership, recruitment expertise and understanding.

Roland was also awarded with “Recruiter of the Year” and multiple manager awards whilst overseeing a team in Sydney, Australia for Jonathan Wren.

resume writers awards australia 

CDI International Committee (Resume Writers)

We are an active contributor in providing support, mentorship and advice to other providers of resume services across the globe, forming part of the prestigious CDI International Committee which focuses on promoting excellence in resume and CV standards.


  • Sydney Courier - Tips for Careers, 2018
  • Cosmos - Why resumes should be factual, not fictional, 2017
  • Tech Forum - Technology resumes and CVs, 2017
  • Women's Health Australia - Resume tips for professional working women, 2016
  • CPA Australia - Insights - effective resume writing for finance markets, 2015
  • PM Institute - Strategies for Project Managers (International markets), 2014
  • Author "Industry Secrets" book - first publication 2001, revised 2016
  • WorkBloom - Career articles & CV samples for all markets, 2009 to 2016
  • Australian Computer Society - "Helping Hands Services" 2008 to 2012
  • Queensland On Show - Career exhibition support, 2012
  • CDI International - Tip Bits for International Markets, 2007 to 2015
  • Sitepoint - Forum support for IT professionals, 2007 to 2015

We like to keep busy! The above represents just a few examples of recent commitments to providing service excellence in the resume and careers market across Australia and internationally.