Professional Resume Writers & CV Writers

Our team of expert Resume Writers are just a handful of resume writers worldwide who use a competency-based framework (CBF) to build each and every resume. This framework is far superior to the traditional ways of other Resume Writers who adopt standard responsibilities and achievements as their main model. Our core competency framework ensures that all content is aligned with the client’s target market, as well as an advanced STAR (situation-task-action-result) model. Research is also a big part of our work. We look  into each and every client’s background, their target markets, and the potential can competition they may face within those markets. This analysis is then used to adopt a strategy that will re-position the client as one who can excel in their chosen field.

Master Resume Writers are typically industry leaders who possess a high level of expertise in resume writing, career branding, and job search strategies. They usually have a minimum of 10-15 years of industry experience. Additionally, Master Resume Writers have: Recognised awards: They are acknowledged by reputable organizations in the field for their exceptional work. Industry involvement: They actively contribute to setting industry standards and improving the profession. Mentorship: They have experience training and developing other resume writers. iTouch's Expertise: We have over 25 years of experience, 30 industry awards, trained countless resume writers in Australia, and actively participate in several industry committees, including previously with Career Directors International, helping to uphold industry standards. You can also expet much better results from Master Resume Writers given their expertise in the market.

We have amassed over 30 industry awards, including 4 x TORI winners and nominees, Australian CEO Excellence Awards, The CV Pro Awards for Best Resume Writers, C-Suite Awards, the AEG Lifetime Award, and more. Our work has also been recognised in the Times.com.au, Sydney Courier, Hudson Weekly, and more. We also have hundreds of 5-star reviews on WOMO, Google Business, True Local, Product Review, and more. Roland Coombes has also served on many committees, including CDI International, which has paved the way for improving Resume Writing Services in both Australia and internationally. Roland has also been a mentor for many of the resume writers in Australia.

While we are a small, close-knit team, Roland Coombes (Master Resume Writer) is still very hands-on with many of his clients. So, don’t be surprised if you end up working with Roland  directly on your project.  However, we also have other Master Resume Writers available. Before any job is assigned, we will clarify exactly who you are working with. You will be able to review their full profile, and if you prefer, speak with them directly. We have built our reputation on honest, open, and transparent communication.

We are Australian-based Resume Writers. We do not offshore any work. We cover all regions throughout Australia, including Sydney, Melbourne, Brisbane, Perth, Canberra, and more. We typically work online and are available to you by phone, Zoom/Teams, ChatGPT, and email.

In short, we schedule our work around 4-9 working days in advance. For some, we may be able to offer an expedited process. However, you will need to allow for time to work through our Q&A stages and also the time needed for reviewing your resume. Our Master Resume Writers will work with you through each stage of the process and will be able to update on timeframes regularly. We would recommend that you continue to send out your existing CV/Resume during this process to avoid missing out on any potential applications.

Many of our clients see an instant return on investment (ROI), with some reporting upwards of 5-15x greater increases in the number of interviews being offered and many securing jobs in less than 4-8 weeks. However, we do not pretend that one resume will open up doors to every single job application. As experienced resume writers, we know it takes a lot more in terms of strategies to increase a client’s performance rate on the market. For example, we may need to work with you on different types of approaches in the market.

Yes, we are ahead of the changes currently happening in ATS. In fact, we recently published several articles both on our website and across the LinkedIn community to alert jobseekers and resume writers to the changes happening in the industry relating to ATS and 2.0. This includes the need for resume writers to rethink how they are producing content i.e. to move away from basic algorithms and introduce much more advanced competency-based frameworks, industry achievements, long-tailed keywords, advanced algorithms, and leveraging social signals (including LinkedIn) to elevate and push a CV through the ranking signals needed to ensure that you achieve a top 5% listing status in ATS systems.

Visit the booking form on our site and fill out the appropriate fields. It will help if you can supply a current CV/Resume or LinkedIn profile when you fill out the form so we can better understand your background experience. However, if you don’t have any up to date documents, not a problem. We will walk you through the information needed to provide a quote. All quotes are obligation free. We typically respond within a few hours or one working day.

Yes, we offer 100% guarantees of service for all Resume Writing Services and LinkedIn writing services.However, from time to time,  if a resume or LinkedIn profile has not been achieving the desired results, our Resume Writer will then need to undertake a complete review of what has been happening. This review will also include rewriting content and making changes as required. This may also include extended guidance on job search strategies. We want this to be a success as we see each client as a long-term opportunity.